I replaced my computer and reinstalled PSPA5 deluxe which I'd bought from Amazon last year. I received several error messages during the installation but the program worked. I tried to install the downloaded upgrade but got an error message that my version was not valid. Corel recently bought Jasc so I went to their site and, rather than pay per incident for tech support, I described the problem and asked for help which was free and promised the next business day. After two weeks with no reply. I sent them another e-mail and waited another week with no reply. I then sent them a fax, on the belief that my ISP might be blocking their reply, and asked for a faxed response or snail mail help. NOTHING! Spending real money for PSPA 5 apparently buys you a decent program and being totally ignored by Jasc's new owners, Corel. I gave the program a low rating because I believe that prompt e-mail support is an essential part of the cost of the program. I uninstalled PSPA 5 and will buy nothing new from JASC/COREL. Picasa 2 from Google works well and is free.Get more detail about Paint Shop Photo Album 5 Deluxe [Old Version].
No comments:
Post a Comment